Welcome! This guide will show you what to do when your customer invites you to join Tradeshift. You may have already received information from your customer regarding their pending use of Tradeshift for invoicing or document exchange.


Please do not create an account on your own. Wait for the invitation from your customer.


STEP 1: RECEIVE INVITATION

STEP 2: COMPLETE ACTIVATION FORM

STEP 3: WELCOME TO YOUR ACCOUNT!


STEP 1: RECEIVE INVITATION

Activating your Tradeshift account is easy. It begins with an invitation, initiated by your customer, for you to activate your account and join the Tradeshift network.


Watch your inbox for an e-mail from information@tradeshift.com inviting you to join the Tradeshift network. Below is an example of such an email invitation:



Simply click the button in the email to proceed with activating your account!


STEP 2: COMPLETE ACTIVATION FORM

Clicking the activation button will take you to the following Tradeshift page, where you will have to validate and enter some information.

Company information



Your business name and country may be pre-filled. If not, enter your company name and select the country you are in. Note that choosing your country is final, and cannot be changed later! Optionally, you can include more information about your company, like its size and industry. 

User information


Your name and email address may be pre-filled. If not, enter the name of your user as you would like it to appear on Tradeshift, and the email address you will use to log in. Add a password, select your language, review and agree to our Terms of Service and Privacy Policy, and you’ll be set to activate your account! Note that you can choose to receive our marketing communications from this screen. Once this form is full, click “Create Account” and you’re done!


STEP 3: WELCOME TO YOUR ACCOUNT!

Once the form is completed, you will be taken straight into your Tradeshift account! You can access further useful information about your customer’s Tradeshift project in their dedicated Support Page, accessible from the Support app: