I have sent an invoice, but realized that I made a mistake. How do I correct this?
An already sent invoice cannot be directly modified due to the VAT certification. Nevertheless, if you made a mistake or wish to change something on an invoice, then you can do so by creating a credit note related to that invoice. Essentially, a credit note will invoice the same amount in negative, but it doesn’t void the original invoice.
To learn how to create a credit note, please access this process guide. Please note that in order to access some documentation, you will need to be logged in the Tradeshift platform.
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