I have sent an invoice, but realized that I made a mistake. How do I correct this?
An already sent invoice cannot be directly modified due to the VAT certification. Nevertheless, if you made a mistake or wish to change something on an invoice, then you can do so by creating a credit note related to that invoice. Essentially, a credit note will invoice the same amount in negative, but it doesn’t void the original invoice.
To learn how to create a credit note, please access this process guide. Please note that in order to access some documentation, you will need to be logged in the Tradeshift platform.
474 people found this helpful.