TRADESHIFT - System Status:

The platform is experiencing some issues - we are very sorry about it. Our engineers are already working on stabilizing the system. If you would like to get live updates on the status please subscribe on our status page here.

Welcome to Tradeshift Support

In this space, you can find answers to all your questions and get in touch with our Support team.


If you already have a Tradeshift account, we can offer you a more personalized Support experience, all you have to do is log in!


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Benefits of eInvoicing with Tradeshift

Tradeshift increases invoicing accuracy, and improves visibility to the payment process and status through an easy-to-use web-based platform

Easy Setup

  • No installation of hardware or software required.
  • Supports both manual and highly-automated options allowing suppliers to submit invoices from within existing billing software.

Real-time Monitoring & Communication

  • Check the status of invoices with real-time updates in your computer or mobile browser.
  • Confirm invoice receipt -- no delays due to missing information or lost paper invoices.
  • Communicate and attach supporting documents directly from within Tradeshift.

Always Free

  • No setup fees, transaction fees, or service charges.
  • Invoice other customers through the Tradeshift network at no charge.

Public Profiles & Network

  • Promote your business, products and services to the fastest-growing network of connected companies. Get a modern web presence easily and efficiently.

Important note!

Please provide the email addresses with comma ',' separated
Request subject must filled out.
Request description must be filled out. Please be as detailed and descriptive as possible.
Attachment required
You can add up to 10 attachments. Each attachment size must be under 20M.

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New Request

All fields signaled with * (star) are required in order to submit your request.
Request subject must be at least 10 characters long.
Request description must be at least 100 characters long. Please be as detailed and descriptive as possible.
You can add up to 10 attachments. Each attachment size must be under 20M.