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    Home / Tradeshift Documentation / Tradeshift Basics / My account / FAQs and troubleshooting

    I can't log in because my account is locked. What does this mean and how can I resolve it?

    13163 0 Created on 2018-09-25 08:38:04; Last updated on 2022-07-01 13:00:49

    The most common reason for a locked account is that you've entered the wrong email and password combination three times. To resolve this, simply reset your passwordIf resetting your password does not unlock your account, please contact Tradeshift Support here.

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