You can reject any invoice you have received and return it to the seller that sent it. To do this, use the following procedure:
- Open the invoice, for instance by selecting the relevant task in Task Manager.
- The invoice is displayed in Invoice Viewer. In the bottom right corner of the screen, click Other Actions:
- A side panel opens. Click Reject to supplier.
- A new side panel opens. Enter a reason for the rejection. The entered comment will be published in the external conversation between the buyer and the seller.
- Click Reject document.
This will reject the document and notify the seller of the rejection.