Between the hours of 6:00 and 14:00 UTC on Saturday, May 21th (PDT: 11 PM Friday, May 20th to 7 AM Saturday, May 21th), the main Tradeshift platform infrastructure will receive a major upgrade.  In order to complete this upgrade the platform will be unavailable during the aforementioned  hours.


Announcement of change

  • Effective date:  May 21th, from 6:00 to 14:00 UTC (PDT: 11 PM May 20th to 7 AM May 21th)

  • Service(s) affected:  Core platform architecture


Why is this upgrade?

We are upgrading our relational databases to the latest versions to improve scaling and ensure that Tradeshift stays current.  We are also migrating to new hardware to take advantage of the security features provided by Amazon AWS in their Virtual Private Cloud (VPC) model.


How will this change affect you?

The platform will be unavailable during the maintenance window but should otherwise not affect users once the databases are brought back online.


If you have any questions, please feel free to contact our support team via the support system or via email sent to