If you have notifications turned on, you may have already or will receive an email similar to this:

Simply accept the connection request by:
1. Clicking on the green “Accept” button
2. Logging into your existing Tradeshift account (Note: If you have forgotten your password, please use the “Forgot your password” link below the password field). You can read more about resetting your password here.

3. Clicking accept in the Task app inside your Tradeshift platform account:

4. You are now connected to this new entity.

Note: If you have the notifications switched off, you can simply log into Tradeshift and access the Task app to accept all new connections and check all other tasks, like received documents requiring your attention. You can read more about notification settings here

For further information, you can navigate to your Customer's and Tradeshift's Support pages via the Support app. This gives you access to a comprehensive suite of documentation and knowledge base articles to assist your use of the Tradeshift platform.