The platform is experiencing some issues - we are very sorry about it. Our engineers are already working on stabilizing the system. If you would like to get live updates on the status please subscribe on our status page here.
Update on the recent system downtimes and performance
Created on 2016-10-11 21:06:08; Last updated on 2020-09-28 09:00:06
- Changing and improving the way that we index documents and users, which will eliminate the wait times that especially affect high-volume accounts. Most accounts should be back to normal by now.
- Improving our caching of resources - leading to overall better response times during login and on most of the pages.
- Isolating the effects of sudden spikes in the number of documents to the subsystems responsible for receiving them.
1 people found this helpful.